SYSTEMS INTEGRATION
We analyse technological requirements of each project in order to offer the best solution. We optimize processes integrating software systems to report the information to our clients systems.
Systems integration
REPAIR
We rely on ICP Tech. Solutions, as a technological partner; it was created in 2002 as a repair and maintenance laboratory for mobile phones and electronic devices. Our Tech. Solutions Labs are located in Spain, Portugal and the United Kingdom.
Landline
Mobile phone
Tablet
Smartwatch
Router
ICP Tech. Solutions develops its own processes and systems to offer post sales integral service. The alliance with ICP Logistics strengthens the position as a Logistic HUB with a capacity of 7,000 references per day.
CUSTOMER SERVICES
Website Client Access
The client will have access to our website where they will be able to manage their stock levels and order status.
Call Centre
To ensure full trazability our Call Center close monitor our deliveries: managing time specific deliveries, amending destinations adresses and other related requirements.
Email & SMS
During the shipment, we send SMS and email notifications informing the client of the order status.
ADDED VALUE
Innovation
eCommerce
We develop multiplatform online stores formatted for use across all kinds of devices.
Client web access
We offer online support to inform about stock, shipment, tracking, etc.
Web platforms
It allows accessing to all the information about logistic processes from receipt of order.
Mobile apps
We develop mobile applications for optimizing processes.
Customized processes
Customized packaging is designed to assure the integrity of the content with a safe, tamper-proof security seal.
Goods receipt and issue are transported in only one way; as a result, it reduces costs. Therefore the process becomes safe and quick.
Technology
One of our most important achievements has been the automatic card picking robot.
Our engineers have designed, developed and implemented it in order to automatize card picking processes.
Flexibility
The technological innovation applied to supply chain operations increase the productivity; as a result, we can offer an efficient and flexible logistics service.