We develop customized website for eCommerce taking into account new trends in the market, optimized to search engines and formatted for use across multiple devices.
ICP Software integrates with your website and with your CRM system. This allows data to be synchronized in order to guarantee stock control and e-commerce management. Logistics processes are connected in order to have all information updated in real time.
Our IT system classifies and places each product in the storage installation in order to guarantee efficient service and flow of information throughout the logistics process.
REGISTRATION OF REFERENCES
We register each item in our information and management system with an individual bar code that will help us control stock remotely via radio frequency.
We have a studio where high resolution product photographs are taken for our client´s websites and promotional materials.
We design packaging for your products. The packaging is created to guarantee the integrity of the content and es customized with your brand image.
HANDLING FOR CUSTOMIZED ORDERS
We work with many kinds of customization: documentation (contracts, invoices, general information, promotional brochures, etc.), product samples, customized packaging, gift-wrapped, etc.
TRANSPORT AND CUSTOMER SERVICE
We offer all kinds of deliveries focused on customer´s lifestyle: same day delivery, collection & pick up points, international shipments, etc.
Our system informs the client to the delivery status by SMS, email and website.
EXCHANGE AND RETURNS
We operate all activities connected with return logistic such a quality control of entries goods, classification, refurbish, guarantee or exchange.
We have our Call Center department for the control and follow-up of product refunds with more than 40 employees that make sure that each order is picked up and delivered correctly to the recipient.
To achieve the success of your e-commerce operation we develop the marketing strategy for your online store.
Search engine optimization
Search engine marketing
Social Media optimization
Organization of events and promotional activities